Mixed-Use Strata

Mixed-Use Strata Management in Perth

Mixed-use strata schemes introduce a layer of complexity that purely residential or purely commercial buildings do not carry. Residential and commercial owners share common property but have different hours, different obligations and different expectations. Access arrangements, loading bays, shared facilities and by-laws that govern the relationship between lot types all need to be structured clearly and managed consistently.

At Strata Administration Services, we manage mixed-use schemes across Perth with a dedicated manager, the SupportMyStrata team behind them and a live owner portal that keeps both residential and commercial owners informed without anyone needing to chase for updates.

Why choose us for your Mixed-Use Strata Management?

O1.

Financials that account for both sides of the building

Mixed-use schemes carry costs that reflect the needs of both residential and commercial lots, including higher insurance, more complex contractor arrangements and capital works that affect different owners differently. We prepare budgets and levy schedules that reflect actual costs, reconcile accounts regularly and give the council a clear view of where funds sit and what is coming, available through the portal on demand.

O2.

Meetings and records documented

Residential and commercial owners often have competing priorities. We prepare compliant notices and agendas that address both sides clearly, run meetings to documented outcomes and issue minutes with an action log showing responsibilities and due dates so nothing is left open after the meeting closes.

O3.

Shared facilities managed without dispute

Car parks, loading bays, bin areas, lifts, lobbies and other shared facilities are where mixed-use conflicts most commonly start. We establish and enforce practical arrangements for these spaces, with clear rules documented in by-laws and applied consistently, so disputes are addressed before they escalate.

O4.

Layered compliance managed as a whole

Mixed-use schemes carry compliance obligations that span residential and commercial requirements, including fire safety, essential services, access and egress, insurance and by-laws that govern the relationship between lot types. We maintain a single compliance register covering all obligations, manage renewals and flag upcoming requirements so the council is not caught short on either side.

What This Means for Your Council

Councils in mixed-use schemes tell us the same issues tend to surface. By-laws that do not clearly address the interaction between residential and commercial lots, shared facilities that create ongoing disputes, compliance obligations that fall between the cracks and communication that does not reach both sides of the building. Here is what changes:

One accountable manager, backed by a team

Your dedicated manager leads on all matters affecting both residential and commercial lots. SupportMyStrata maintains continuity when they are unavailable so nothing sits idle while your manager is in meetings or attending another scheme.

Clear rules for shared spaces

We establish practical arrangements for car parks, loading bays, bin areas and shared amenities, documented in by-laws and enforced without requiring the council to intervene every time.

Financials structured for a mixed-use building

Forward budgets, capital works planning and insurance reviews that reflect the actual risk profile of a building with both residential and commercial lots, not a template built for one type of use applied to both.

Communication that reaches both sides

Residential and commercial owners receive the same level of visibility through the portal. Policies, minutes, levy statements, compliance records and job updates are accessible at any time without needing to contact the manager.

How it Works

01. We review your scheme

We assess the current budget, insurance, compliance position, maintenance history and any active issues on both the residential and commercial sides. Gaps, competing obligations and upcoming risks are identified and discussed with the council before we take over.

02. Onboarding

Your scheme is established in our system including ledgers, levy schedule, insurance details, contractor contacts, compliance registers and owner records for both residential and commercial lots. Portal access is issued to all owners and council members. Where you are switching managers, we coordinate the handover so service continues without disruption.

03. Ongoing management

Monthly reconciliations, structured meeting preparation, shared facility oversight, contractor coordination and compliance renewals follow defined processes. The council sees progress through the portal and your manager contacts you when a decision is needed or a risk is worth flagging.

04. You stay informed

Decisions are documented, actions are assigned with due dates and anything requiring council input comes with context and a clear recommendation, whether it affects the residential lots, the commercial lots or the whole building.

FAQ'S

Frequently Asked Questions

How do you handle the different needs of residential and commercial owners in the same scheme?

We establish clear by-laws and facility rules that govern shared spaces and the interaction between lot types. Communication is structured so both sides are informed and meetings address the interests of the full scheme, not just one group.

How do you manage compliance across both residential and commercial requirements?

We maintain a single compliance register covering all obligations that apply to the scheme, including fire safety, essential services, insurance and requirements under the Strata Titles Act. Upcoming obligations are flagged ahead of time regardless of which side of the building they relate to.

Can we switch to SAS from our current manager?

Yes. Most agreements have a notice period. Once notice is served, we manage the handover of records, financials, registers and keys for both the residential and commercial sides so the transition is structured and nothing falls between managers.

What if there is a building or facilities manager on site?

We work alongside on-site and building managers regularly. Responsibilities are defined clearly so communication is coordinated across the strata manager, building manager and both owner groups.

Do you manage new mixed-use developments?

Yes. We work with developers to set up mixed-use schemes correctly from the start, including opening budgets, by-laws that address the residential and commercial relationship, and owner onboarding for both sides. See our Developers and New Schemes page for more detail.

Ready for Mixed-Use Strata Management That Works for the Whole Building?

If your mixed-use scheme needs clearer financials, better coordination between residential and commercial lots and a manager who keeps the whole building moving, we are worth a conversation.

Request A Proposal

How can we help?

Ready for strata management that actually runs to a plan?

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