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Maintenance & Repairs

Diverse team of professionals in a modern office analyzing financial reports and data on laptops, collaborating closely at a meeting table.

Proactive Maintenance and Structured Repair Management

We help councils plan preventative maintenance, scope repairs clearly and coordinate contractors. Owners are kept informed, and issues are progressed from report to resolution without unnecessary delays.

What we offer

Better scheduling

Preventative schedules that reduce avoidable failures and urgent call-outs.

Clear instructions for contractors

Defined scopes, photos and context so trades arrive knowing what is required.

Transparent costs

Quotes measured against agreed scopes, with approvals recorded and accessible.

Prioritised urgent issues

Safety risks and urgent common-property issues are triaged and escalated as a priority during business hours.

How it works

01. Plan & inspect

Engage a suitably qualified professional to build a preventative maintenance schedule (for lifts, roofs, pumps, fire systems, landscaping and more) with sensible frequencies for your scheme.

02. Scope & quote

Define the work, request quotes where appropriate and recommend a preferred contractor based on cost, capability and timing.

03. Approve & schedule

The Council or authorised representative approves the works via email.

04. Deliver & report

The contractor completes the job. We confirm the details, process the invoice, record the cost, and store the documents in the portal.

Frequently Asked Questions

Yes. During business hours, urgent hazards (for example, significant leaks, electrical risks or security failures) are prioritised and escalated with appropriate contractors. After hours, owners should follow the website's emergency instructions.

For larger works, we recommend a sensible number of quotes based on cost, risk and timing. Scopes and quotes are provided to the strata council before any decision is made.

Yes. Warranty details and completion photos are maintained with the job record, and we coordinate any necessary re-attendance.